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    Return & Refund Policy

    By placing an order through Bright Berry you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to domestic USA & worldwide countries.

    1. 30 DAY RETURN POLICY

    We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

    2. RETURN PROCESS

    To start a return, you can contact us at help@brightberry.co or call us at +1888-585-3946. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

    3. DAMAGED, WRONG PRODUCTS OR ISSUES

    Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

    To return your product, you should contact our mail.

    Depending on where you live, the time it may take for your exchanged product to reach you may vary.

    4. EXCHANGES

    We only exchange products that are damaged, wrong product, wrong size, or defective. If you need to exchange an item please contact us at help@brightberry.co or call us at +1888-585-3946.

    5. RESTOCKING FEE

    We do not charge a restocking fee on returns.

    6. REFUNDS

    We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

     

    Customer Support

    Store Address: 2950 NW 29th Ave, Portland, Oregon 97210 United State

    Toll Free No: +1888-585-3946 [Monday to Friday 9AM-5PM EST ]

    E-mail Support [24*7*365 Days] : help@brightberry.co

    20000+ Successful Deliveries

    We have made successful deliveries of premium products . We have become a family of 20000+ peoples.

    24×7 Customer Support

    Our friendly support team is available to help you 24 hours a day, seven days a week.

    Premium Quality

    With best quality products we’re devoted to the most innovative research and advanced designs.